diff --git a/doc/sphinx/compiling.rst b/doc/sphinx/compiling.rst
index f6d4d5c87..8b0bf1100 100644
--- a/doc/sphinx/compiling.rst
+++ b/doc/sphinx/compiling.rst
@@ -1,3 +1,5 @@
+.. _sec-compiling:
+
 *************************
 Cantera Compilation Guide
 *************************
diff --git a/doc/sphinx/faq.rst b/doc/sphinx/faq.rst
new file mode 100644
index 000000000..8395096e8
--- /dev/null
+++ b/doc/sphinx/faq.rst
@@ -0,0 +1,79 @@
+**************************
+Frequently Asked Questions
+**************************
+
+Installation
+------------
+
+**How do I install Cantera on Windows?**
+
+    Download the MSI installer for Cantera and the corresponding Python module
+    from `Google Code <https://code.google.com/p/cantera/downloads/list>`_.
+    Choose between x86 and x64 based on the versions of Python and/or Matlab
+    you want to work with.
+
+**How do I install Cantera on Linux?**
+
+    Download the source code from `Google Code
+    <https://code.google.com/p/cantera/downloads/list>`_ and follow the
+    instructions in the :ref:`sec-compiling`.
+
+General
+-------
+
+**Which Cantera interface should I use?**
+
+    If you're new to Cantera, the best interface to get started with is
+    probably the "new" Python interface. It offers most of the features of the
+    C++ core in a much more flexible environment. Since all of the
+    calculations are still done in C++, there is very little performance
+    penalty to using the high-level language interfaces.
+
+**Where can I find examples of how to use Cantera?**
+
+    Cantera is distributed with many examples for the Python and Matlab
+    interfaces, and a smaller number of examples for the C++ and Fortran
+    interfaces. The Matlab, C++, and legacy Python examples should be
+    installed in the ``samples`` subdirectory of the Cantera installation
+    directory, or they can be found in the ``samples`` subdirectory of the
+    Cantera source directory.
+
+    Examples for the new Python interface can be found in the ``examples``
+    subdirectory of the Cantera Python module installation directory, or in
+    the ``interfaces/cython/cantera/examples`` subdirectory of the Cantera
+    source directory.
+
+Support and Bug Reporting
+-------------------------
+
+**What should I do if I think I've found a bug in Cantera?**
+
+    - Check to see if you're using the most recent version of Cantera, and
+      upgrade if not.
+    - Check the `Issue Tracker
+      <https://code.google.com/p/cantera/issues/list>`_ to see if the issue
+      has already been reported.
+    - Try to generate a complete, minimal example that demonstrates the
+      observed bug.
+    - Create a new issue on the tracker. Include as much information as
+      possible about your system configuration (operating system, compiler
+      versions, Python versions, installation method, etc.)
+
+**What information should I include in my bug report?**
+
+    - The version of Cantera are you using, and how you installed it
+    - The operating system are you using
+    - If you compiled Cantera, what compiler you used, and what compilation
+      options you specified
+    - The version of Python or Matlab are you using, if applicable
+    - The necessary *input* to generate the reported behavior
+    - The full text of any error message you receive
+
+**What should I do if I need help using Cantera?**
+
+    You can join the `Cantera Users' Group
+    <https://groups.google.com/forum/#!forum /cantera-users>`_ on Google
+    Groups and ask a question there. Please use the search feature before
+    posting to see if your question has been answered before. This group is
+    moderated, so it may take some time for your posts to appear if you are a
+    new member.
diff --git a/doc/sphinx/index.rst b/doc/sphinx/index.rst
index 1d8defdb2..d17e6a9c2 100644
--- a/doc/sphinx/index.rst
+++ b/doc/sphinx/index.rst
@@ -23,6 +23,7 @@ Documentation
 .. toctree::
    :maxdepth: 2
 
+   faq
    Compiliation Instructions <compiling>
    language-interfaces
    cti/index